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Walla Walla Vintners

Walla Walla Vintners Privacy Policy

Effective:  February 5, 2018

Opal West Wines, d/b/a Walla Walla Vintners (“Walla Walla Vintners”, “we,” “us,” or “our”) values the trust you place in us when you use our website (“Website”).  This Privacy Policy describes our collection, use, disclosure, and protection of your information.  This Privacy Policy applies to our Website, regardless of how you access or use it, including through mobile devices.

If you do not agree to the terms of this Privacy Policy, please do not use our Website.  We may make changes to this Privacy Policy from time to time.  We will post any changes to our Website.  Your continued use of our Website following the posting of any changes will mean you accept those changes.
This Privacy Policy does not apply to information that you may submit to us offline, or to third-party websites and mobile applications that may link to the Website or be linked to on the Website.  We are not responsible for the actions or privacy practices of third-party websites and applications; please consult those websites and applications directly to understand their privacy practices. 

We collect, process, and retain information from you and any devices  you may use when you use or interact with our Website, and in other ways described below.
Information You Give Us:  We receive and store information you enter on our Website or give us in any other way, including your name, mailing address, phone number, email address, date of birth, driver’s license number, and payment card information.
Information We Automatically Collect:  We collect information about your use of our Website, such as the purchases you make, the pages you view and other interactions you have.  We receive and store certain types of information whenever you interact with our Website.  Our Website uses “cookies,” tagging and other tracking technologies to help enable you to shop on our Website, and enable us to enhance or personalize your online browsing and shopping experience.  This information includes computer and connection information such as statistics on your page views, traffic to and from our Website, referral URL, your IP address, and device identifiers. This information also may include your browsing history, transaction history, and your web log information. 
Information From Social Media:  When you interact with us or our Website on a social media platform, we may collect the personal information that you make available to us on that page, including your account ID or username and other information included in your posts.
Information From Other Sources:  We may supplement the personal information we collect with information from third parties or collected offline, such as information collected by Walla Walla Vintners at events, in person at our tasting room, or collected over the phone and add it to your account information.  This information may include, but is not limited to, demographic information, additional contact information, and group affiliations.

We use your information to help us personalize and continually improve your experience on the Website, including fulfilling your orders and requests for information, analyzing and compiling trends and statistics, and communicating with you.  For information about how to manage your information and the choices you have, see how to limit the use of your information below.
We also may use your information to:
• Provide, maintain, and improve the Website and for internal or other business purposes;
• Fulfill your requests for information;
• Provide, produce, and ship the products that you order;
• Provide customer support;
• Track and evaluate the use of the Website;
• Communicate with you about your account or transactions with us, or changes to our policies or terms;
• Send you newsletters or other materials;
• Send you offers or other communications about our products and services, such as special or promotional events, including services, products, or events for which we collaborate or co-offer with a third party;
• Detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal; 
• Optimize or improve our Website, products, services and operations; and 
• Perform statistical, demographic, and marketing analyses of users of the Website and their usage patterns.
We may use the information from one portion of the Website on other portions of the Website, and we may combine information gathered from multiple portions of the Website into a single record.  We also may use or combine information that we collect offline or we collect or receive from third-party sources for many reasons, including to enhance, expand, and check the accuracy of our records. Additionally, information collected from a particular browser or device may be used with another computer or device that is linked to the browser or device on which such information was collected.

We share your personal information with third parties as described below.  In addition, we may share information that does not specifically and personally identify you, such as aggregate information, device identifiers or other unique identifiers to third parties.  For information about how to manage your information and the choices you have, see how to access and modify your information below.  
Third-Party Service Providers:  We engage third-party service providers to perform functions on our behalf such as: hosting, content management, marketing, and analytics.  For example, we use third parties to process payments made to us and assist with product fulfillment and other operations.  These third parties may have access to your personal information when needed to perform their functions.
Business Partners:  We may share information that personally identifies you with business partners who provide products and services that we think you may be interested in. 
Sale, Assignment or Change of Control:  We may change our ownership or corporate organization while providing the Website.  We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction.  Under such circumstances, we will request the acquiring party to follow the practices described in this Privacy Policy with respect to previously collected information.  Nevertheless, we cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Policy.
Law Enforcement, Legal Process, and Emergency Situations:  We may also use or disclose your personal information if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or our Website; (b) protect and defend our rights or property, the Website or our users, or (c) act to protect the personal safety of us, users of the Website or the public. 

If you have an online account with us, you can update your account information through your account. 
If you would like to request access, modification, correction, or deletion of personal information that you have provided to us or that you believe we may have collected about you, please contact us info@wallawallavintners.com.  We may not be able to delete your personal information without also deleting your user account.  You will not be permitted to examine the personal information of any other person or entity.  In order to verify your identity, you may be required to provide us with personal information prior to accessing any records containing information about you.  We may not accommodate a request to change or delete personal information if we believe doing so would violate any law or legal requirement, or cause the information to be incorrect. 
We will honor any legal right that you have to access, modify or erase your personal information.  To request access and to find out whether any fees may apply, if permitted by applicable state, federal, or national law (outside of the United States), please contact info@wallawallavintners.com. 

In many instances, you have choices about the information you provide and how we use your information.  These choices, and any related consequences, are described in detail below.  
Marketing Emails and Calls:  When you create an account through our Website or sign up for certain communications, you are required to provide us with an accurate e-mail address through which we may contact you.  Such registration or requests through our Website constitutes your express acknowledgment that we may use your e-mail address to communicate with you about product offerings from us, our selected vendors, and partners.  While you cannot opt-out of receiving notifications and other communications regarding your account or your transactions, you can opt-out of receiving promotional and other marketing emails from us by: (1) using the “unsubscribe” feature in our marketing e-mails or (2) contacting us at info@wallawallavintners.com.    

Like many websites, we use tracking technologies such as cookies, web beacons and similar technologies to record your preferences and track the use of our Website.  We may also use these technologies to monitor traffic, improve the Website, and make it easier to use and more relevant.
Some content or applications on the Website may be served by unaffiliated third parties.  We do not control these third parties’ tracking technologies or how they may be used.  We are not responsible for the content or privacy practices on any website not operated by us to which our Website links or that link to our Website.
Your browser or device may include “Do Not Track” functionality.  Our information collection and disclosure practices, and the choices that we provide to visitors, will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received.
Online Tracking Choices:  You also have choices to limit some tracking mechanisms that collect information when you use the Website.  Many web browsers automatically accept cookies, but you can usually modify your browser’s setting to decline cookies if you prefer.  If you choose to decline cookies, certain features of our Website, including the Website itself, may not function properly or remain accessible to you.  In addition, you may also render some web beacons unusable by rejecting or removing their associated cookies.  Note that if you choose to remove cookies, you may remove opt-out cookies that affect your advertising preferences.  
We use Google Analytics, a web analytics service provided by Google, Inc., on our Website. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Website, compile reports on the Website’s activity, and provide other services related to Website activity and usage.  The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website.  The Website does not use Google Analytics to gather information that personally identifies you.  The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google click here.
Many of the third party advertisers that place tracking tools on our Website are members of programs that offer you additional choices regarding the collection and use of your information.  You can learn more about the options available to limit these third parties’ collection and use of your information by visiting the websites for the Network Advertising Initiative and the Digital Advertising Alliance.

We use a variety of managerial, technical, and physical measures to protect the integrity and security of your information.  These measures may vary depending on the sensitivity of your information.  However, no security precautions or systems can be completely secure.  We cannot ensure or warrant the security of any information you transmit to Walla Walla Vintners, and you do so at your own risk.  We cannot guarantee that such information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
You can help protect the privacy of your own information by using encryption and other techniques to prevent unauthorized interception of your personal information.  You are responsible for the security of your information that you transmit to us or view, download, or otherwise access when using unencrypted, public or otherwise unsecured networks.

Users Outside of the United States:  If you use our Website outside of the United States, you understand and consent to the transfer of your personal information to, and the collection, processing, and storage of your personal information in, the United States and elsewhere.  The laws in the U.S. and these countries regarding personal information may be different than the laws of your state or country.
Your California Privacy Rights:  If you are a California resident, California law permits you to request certain information regarding the disclosure of your personal information by us and our related companies to third parties for the third parties' direct marketing purposes.  To make such a request, please send your request, by email to info@wallawallavintners.com. 

For questions about our Privacy Policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact us by email at info@wallawallavintners.com. 

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